support
Having trouble with ThetaMaxx, or just have a question? Email support@thetamaxx.com and we’ll get back to you. A few common questions below in the meantime.
FAQ
How do sessions work?
Pick a type — meditate, manifest, visualize, affirm, mantra, or Pure Theta (tone only, no narration) — a duration, and your intention. ThetaMaxx writes a guided script, renders it in the voice you pick, and plays it back over a binaural tone.
Do I need headphones?
Yes, for the binaural effect specifically. It works by playing two slightly different tones, one in each ear — your brain perceives the difference between them, and that only happens with true stereo separation. Over speakers both tones just blend together.
How do I reset my password?
Tap “forgot password?” on the sign-in screen. It sends a reset link to your account's email address.
How do I delete a session, or my whole account?
Delete any saved session yourself, any time, from your Library (two-step confirm so it's not an accident). To delete your whole account — including every saved session and its audio — go to Settings → delete account. If you subscribed through the App Store, cancel it in your Apple ID settings too; Apple handles the billing.
How do I get started?
Create an account in the app or at thetamaxx.com (tap “new here? create an account” on the sign-in screen), confirm your email, and you're in. Free includes 30 minutes of new sessions a month.
Contact
support@thetamaxx.com — bugs, account issues, data requests, anything else.